Ad Spot

Cadence Bank launches interactive teller machine at Andalusia branch

Cadence Bank and members of the Andalusia Area Chamber of Commerce celebrated the launch of new interactive teller technology at the bank’s local branch.

The Cadence LIVE Teller interactive teller machine (ITM) is available at the MLK Jr. Expressway branch. The ITM combines innovative technology with the service and expertise of an in-person bank visit, connecting customers with a live teller for personalized support and more flexible hours. It is part of a footprint-wide expansion of the bank’s ITM fleet to 60 machines by year-end 2021.

In addition to a ribbon-cutting ceremony to celebrate the ITM’s launch, the branch also presented a Live Teller demonstration, allowing customers to view the LIVE Teller in action.

“We are intent on delivering a high-quality customer experience, and through this expansion, we will bring fast, efficient service and extended banking hours to many more of our local markets,” said Steve Welling, director of retail banking. “Our ITMs are the perfect blend of high-tech, high-touch, letting customers do their banking at times convenient to them while talking with a live teller for any assistance they might need.”

A Cadence LIVE Teller ITM allows customers to speak remotely with a live teller to conduct many of the same transactions they would handle inside the branch, yet faster and more efficiently. These transactions include account withdrawals, cash or check deposits, account transfers, and more. The video technology is user-friendly and easy to operate using touch screens.

The LIVE Tellers can also assist with debit card needs like increasing a customer’s debit card limit and help a customer close a lost or stolen Cadence debit card and issue a replacement.

The ITM provides extended banking hours of 7 a.m. to 7 p.m., Monday through Friday, and Saturday from 8 a.m. until noon, letting customers bank before and after normal branch business hours and on Saturdays.

Cadence Bank, a subsidiary of Cadence Bancorporation (NYSE: CADE), is a leading regional banking franchise with $18.7 billion in assets as of Dec. 31, 2020, and 98 branch locations in Alabama, Florida, Georgia, Mississippi, Tennessee and Texas.

News

The other side of the gas story: Covington County local wants others to think before judging

News

South Alabama Young Men’s Association plans eventful summer

News

Andalusia Ballet seniors prep for last performance

News

From uncertainty to the sky: Brock lands first flight job

News

MOORE ROAD CLOSED BETWEEN 8 AM AND 2 PM THURSDAY

News

Andalusia locals start non-profit to mentor youth of the area

News

Probate Office will update voting machines

News

Covington County BOE makes personnel decisions

News

WALT MASSEY TO UNDERGO $2.5 MILLION EXPANSION

News

Mizell to celebrate National Hospitals Week

News

Burrows named 2021 Mizell IMAGE Maker recipient

News

COLONIAL PIPELINE HACK CAUSES GAS PANIC BUYING: Vast majority of Covington County gas comes from Plantation pipeline

News

Ivey announces end of participation in all Federal Pandemic Unemployment Compensation Programs: Covington County sees decrease in unemployment in March

News

Covington County Judson alumni react to college closing

News

Edmondson: The epitome of a great mother

News

Andalusia Ballet’s AIM High Outreach Program has successful year

News

Andalusia expert offers families tips for skill-building at home this Better Hearing and Speech Month

News

AHS alumnus to intern with Walmart

News

ALABAMA HOUSE APPROVES MEDICAL MARIJUANA BILL: Rep. Jones proposes amendment to remove depression from list of conditions

News

Alabama House takes no vote on medical marijuana after 9-hour debate: Andalusia native that started California cannabis business supports bill legalizing medical marijuana

News

Perfect storm of supply, demand causes lumber prices to skyrocket

News

Alabama Chief Justice shares historic book set with Rotarians

News

City to move forward with demolition on College Street

News

Ivey announces COVID-19 Public Health Order and State of Emergency to end